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Engagement Model |
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At Headstart we practice a structured approach for client engagement,
which is geared towards optimizing the engagement period, simultaneously
ensuring complete requirements' mapping, leading to end-to-end solution
offering.
During the progression, we-
Understand the client requirements- So that we know who the client is and
what is the requirement for the job in hand, identify critical success
factors and get an overview of the systems and process on an as-is ~
to-be basis through our assessment study.
Develop a strategy for the client- So that we can create a higher value
for the client and receive a higher value in return. This is achieved by
defining business process issues, formulating strategies, assessing gaps,
defining business process governance strategies, defining change management
plans and developing action plans for going forward.
Devise appropos solution- Which is the optimal solution for the client so
that it can take advantage of the opportunities which will be available by
virtue of the solution offering.
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Carry Financial modeling- Look at areas like feasibility, set-up costs,
running and maintenance costs, cost-benefits, and even break-even & projections
as applicable.
Enable the Solution- The technology that needs to power the solution from
simple systems development to an intelligent, optimal and innovative solution.
Implement the Solution- Stating that this is crucial would be an understatement,
as implementing and making the solution work and deliver is the ultimate objective
for any solution set developed for the client. We achieve this through our
immaculate project management strategy.
Manage of the solution- We take care of all your concerns by managing the
solution on an ongoing basis.
Fulfill the achievement of objective- We accomplish the objective of maximizing
"return on resources" through Business Process Transformation. We travel
beyond the last mile with you.
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Contract with Excellence |
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The core management team at Headstart has rich qualitative and quantitative
experience in the IT enabled industry at both international and national
levels. Professionals, with well-established credentials and extensive
domain experience, are a constant source of inspiration for all people
at Headstart to strive for excellence. Participative decision making,
job enrichment and employee care are ingrained in all facets of company
culture. Each member of Headstart recognizes the "people" aspect of this
business discipline, which inherently makes the relationship mutual,
collaborative and long enduring. We believe and practice that "happy
employees build happy customers".
Excellence is “going beyond the required”. It could be a subtle refinement, or
major improvement. Excellence is what drives your success – and ours too.
Excellence is nothing but the sum total of our basic building blocks comprising
Quality, Integrity, Reliability, Customer Success and Innovative Solutions.
Our people are encouraged to do what is right, not what is convenient. We
strive for value-addition in every solution – in every process, which goes
into providing the solution.
We recognize the need to listen, to understand the need of your organization.
We invest our time and effort to “learn your organization”, its needs, goals,
people and processes. Only then do we set forth in our pursuit to providing
the right solutions for you. The key to a successful relationship truly lies
in eliminating the false distinction between “core” and “non-core” processes,
and instead focusing on how to make each process “core to effectiveness”.
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